Because justice should be equal.
McKenzie Friend support from a qualified, non-practising solicitor.
All the knowledge. None of the fees.
Because justice should be equally accessible to all — not just those who can afford it. Professional court preparation, documents, and hearing attendance across England & Wales — family, civil, landlord & tenant, personal injury, and employment tribunal.
Choose what feels most comfortable. We review all enquiries before the scoping call so we can make the most of your 10 minutes.
Pick a time via our online calendar. Automatic confirmation and reminder sent. Answer a few brief questions when booking so we can prepare.
FastestRecord up to 90 seconds. Encrypted and completely confidential — we receive it immediately and review it before calling you back.
RecommendedMessage or send a WhatsApp voice note. End-to-end encrypted — ideal if you need to be discreet. We respond within a few hours.
Most DiscreetEmail eugene.pienaar@proton.me — end-to-end encrypted via ProtonMail. We respond within one working day to arrange your call.
End-to-End EncryptedWe support litigants in person across six key areas. Every instruction begins with a free 10-minute scoping call — we assess your situation and tell you honestly whether and how we can help.
40% of private law family cases involve no legal representation — the largest area of unmet need.
C100 applications, residence and contact disputes, enforcement, variation of orders, CAFCASS dealings.
Financial settlements on divorce — Form A, asset disclosure, Form E preparation, hearing support.
Non-molestation and occupation order applications and defences. Injunctions, undertakings, breach proceedings.
Navigating the no-fault divorce process, responding to petitions, understanding procedure and timelines.
Applications over schooling, relocation, medical treatment, and other specific child matters.
Appealing family court orders and applying to vary or discharge existing orders as circumstances change.
One of the fastest-growing areas of civil litigation — both landlords and tenants frequently appear without representation.
Defending Section 21 and Section 8 claims — notice validity, procedural defects, disrepair counterclaims.
Claims against landlords for failure to repair — evidence, schedule of disrepair, witness statements.
Tenancy deposit claims and defences — preparing evidence, challenging deductions, hearing support.
Emergency injunction applications and damages claims for unlawful eviction or harassment.
Defending rent arrears claims — challenging amounts, payment plans, defence documents.
Challenging unreasonable service charges — First-tier Tribunal applications, leaseholder rights.
Accident and injury claims where you are pursuing or defending compensation without a solicitor.
Pre-action protocol compliance, letter of claim, schedule of loss, witness statements, hearing prep.
Employer liability claims — evidence gathering, protocol compliance, medical evidence organisation.
Occupiers' liability — establishing liability, preparing evidence, schedule of loss, documents.
General procedural support at all stages — preparation, bundles, and hearing attendance.
Highly emotive disputes where solicitor costs often exceed the value at stake.
Evidence gathering, Land Registry documents, expert liaison, witness statements, hearing preparation.
Private nuisance claims — noise, interference. Injunction applications and damages claims.
Disputed access rights and easements — document preparation and hearing support.
Party wall agreements, surveyor awards, and disputes from works to shared or boundary walls.
Disputes where the value is too high for small claims but too low to justify full solicitor costs.
Claims and defences involving defective work, incomplete contracts, overcharging, negligence.
Claims against professionals for negligent advice or services causing financial loss.
Commercial and consumer disputes — particulars of claim, defence, counterclaim, hearing support.
Defective goods and services above the small claims limit — fast track procedure, protocol compliance.
No costs regime — most claimants and respondents appear without solicitors. Preparation is everything.
ET1/ET3 preparation, schedule of loss, witness statements, bundle organisation, hearing preparation.
Age, sex, race, disability, and other discrimination — documents, chronology, witness statements.
Breach of contract — notice pay, unpaid wages, restrictive covenants, settlement correspondence.
Protected disclosure claims — document preparation, chronology, case strategy, hearing support.
Send us your details first — by voice note, WhatsApp or email. We review them, then call you. Honest assessment, no charge, no obligation.
We scope exactly what you need and agree a fixed fee before any work begins. You know precisely what you are paying — always.
We prepare your documents, arguments, and hearing strategy. You walk into court feeling ready and confident, not overwhelmed.
We sit beside you, advise quietly, and help you present your case — so you are never alone when it matters most.
Professionally prepared, clearly structured, and tailored to your specific case — at a fraction of solicitor cost.
Structured legal argument setting out your position, relevant law, and key points for the judge.
Concise document stating your current position for the court — essential for most hearings.
Professionally drafted, clearly structured, factually precise, and court-ready witness statement.
Plain-English guide of what to say and when — so you speak clearly and confidently on the day.
Clear timeline of key events, helping the judge understand your case quickly and accurately.
Written analysis: key strengths, weaknesses, risks, and recommended approach for your case.
Professional pre-action letter compliant with the relevant protocol — putting the other side on notice.
Help organising documents into a proper court bundle — correct format, order, and index.
Every fee is fixed and agreed before any work begins — scoped to your specific case at the scoping call. The fees below are indicative starting points. Complex matters are priced individually — always at a fixed fee, always agreed before we start.
Eugene Pienaar is a qualified solicitor (non-practising). EqualJustice is a McKenzie Friend service — not a regulated law firm. That distinction keeps costs low. The legal knowledge remains the same.
Fixed fee per document — scoped to your case
Court attendance & ongoing case support
No two cases are the same. Every instruction begins with a free 10-minute scoping call at which we assess your needs and agree a fixed fee for each step required. No hourly rates. No unexpected bills. Monthly support has no lock-in — cancel any month.
Solicitors in England & Wales typically charge £200–£350 per hour plus VAT. EqualJustice fixed fees represent a significant saving — with no compromise on legal knowledge.
My name is Eugene Pienaar. I am a qualified Solicitor of the Supreme Court of England and Wales with over twenty years of legal experience. I understand how the legal system works — how arguments are constructed, how courts think, and how to navigate proceedings that most people find overwhelming.
But I also understand something most legal professionals do not: what it truly feels like to face that system alone.
The case took an enormous personal toll. At its worst, it cost me my health and my business. I know what it is to be overwhelmed, exhausted, and outgunned by a system that was not built for people without representation.
I came through it. And that experience — painful as it was — gave me something no law degree ever could: a genuine, lived understanding of what you are going through. The anxiety before a hearing. The confusion of the paperwork. The feeling that the other side has every advantage and you have none.
EqualJustice exists because I refuse to accept that justice should only be available to those who can afford it. Every person who walks into a courtroom deserves to be properly prepared, clearly heard, and supported by someone who truly understands what is at stake.
That is what I offer — not just legal knowledge, but the experience of someone who has stood where you are standing, and found a way through.
A plain-English guide written by a qualified non-practising solicitor who has been a litigant in person himself. 30 pages, 8 chapters, example scripts, and a full pre-hearing checklist. Free — no account required.
What's inside
Send us your details before the call — by voice note, WhatsApp, email, or the form below. We will review them and call you back within one working day. No legal advice given until a fixed fee is agreed. No obligation. All communications are end-to-end encrypted and strictly confidential.
Record up to 90 seconds directly below — end-to-end encrypted, received instantly. The most natural and secure way to explain your situation.
Pick a time that suits you. Calendly will ask a few brief questions when you book — answer them so we can prepare before we speak.
Book InstantlyMessage or send a WhatsApp voice note. End-to-end encrypted — ideal if you need to be discreet. We respond within a few hours during business hours.
WhatsApp UsEmail eugene.pienaar@proton.me — ProtonMail is end-to-end encrypted, so your message is secure from the moment you send it. We respond within one working day.
Send an EmailWhen you are dealing with a stressful legal situation, speaking is often easier than writing. A short voice note — just 60 to 90 seconds — tells us what we need to know. We receive it immediately, review it before your call, and come prepared. Voice notes sent via Speakpipe and WhatsApp are end-to-end encrypted — your information is secure from the moment you send it.
Complete the form below and we will be in touch within one working day to arrange your free scoping call. The more detail you provide, the better prepared we will be.